Terms & Conditions

These terms and conditions govern your access to and use of the POS Network Pty Ltd website, including any product purchases. By using this site, you agree to be bound by these terms.
We may update these terms at any time. Your continued use of the website following such changes indicates your acceptance of the revised terms. Please review them regularly.

User Registration

To access certain services, you must register an account. During registration, you must provide accurate and complete information and update it as needed.
  • Upon registration, you will receive a username and password.
  • You agree to pay any applicable fees as outlined on the website.
  • We reserve the right to suspend or terminate your registration if you breach these terms.
  • Please refer to our Privacy Policy for details on how we handle your personal information.

Website Services

Our services are available only to users aged 18 and over. By purchasing through our website, you confirm you meet this age requirement.
All prices are listed in Australian Dollars (AUD) and include GST.
Prices may change at any time without notice. If you've placed an order, we may cancel it if the price changes.

Product Descriptions

We aim to provide accurate descriptions and images of all products. However:
  • We do not guarantee descriptions are error-free.
  • Product images are for illustrative purposes only and may not perfectly reflect the actual product.

Product Orders

Purchases are limited to adults over 18 years old. Product availability and pricing may change without notice.

Ordering Process:

Orders require your name, address, contact details, and payment information. You must provide accurate details and accept responsibility for any errors or data transmission issues. Orders will be accepted or rejected within 7 days. If you don't receive a response, your order is considered rejected. Orders cannot be cancelled once submitted.

Delivery & Risk:

Delivery terms are outlined on our website. Ownership transfers upon receipt of payment. Risk of damage or loss transfers upon dispatch.

Warranty Claims:

Inform us first if a product becomes faulty. A warranty claim form will be issued if applicable. Final warranty decisions are made by the product manufacturer.

Product Returns & Warranty Policy

Returns must follow our strict return authorisation (RA) process:

Return Conditions:

  • Products must be returned within 7 days of RA issuance.
  • Include all original packaging and accessories.
  • Use a removable label for RA numbers — do not write directly on packaging.
  • Return freight costs are the customer’s responsibility.
  • Keep proof of delivery and send a copy to our RA team.

Warranty Claims:

Products must be returned with a valid RA number. The manufacturer will assess warranty claims. Physical damage or misuse voids warranty. If no fault is found, the customer may be charged fees.

Restocking Fees:

• 50%+ fee on consumables, 20% fee on other items, Shipping charges are non-refundable.

Damaged or Incorrect Products:

Notify us within 7 business days of receiving faulty or incorrect items via the contact page.
For items damaged during delivery, send photo evidence within 24 hours to support@Posnetwork.com.au

Website Access & Use

You are granted a limited license to access our site and content for personal use. You may download content for personal use only. You may not copy, distribute, or modify content without written permission. Data mining, mirroring, or metatagging the site is prohibited.

Hyperlinks to Other Websites

We may include links to external sites for your convenience. We are not responsible for the content or privacy practices of linked websites. You may link to our site with permission, but must not alter our content or use framing.

Intellectual Property

All content on this website — including images, text, and layout — is owned by or licensed to us. All trademarks and logos are our property or used under license. Any feedback or suggestions submitted via the site become our property and may be used without compensation.

Disclaimers

We do our best to ensure accurate content and a secure site but provide no guarantees:
  • We disclaim all express or implied warranties.
  • We are not liable for damage caused by viruses or malware.
  • We are not responsible for third-party content hosted on our site.

Statutory Rights for Consumers

As a consumer under the Competition and Consumer Act 2010 (C&C Act), you are entitled to certain guarantees. If products or services are defective, we will:
  • Repair or replace the defective item, Rectify or re-supply services, Or refund the cost.
  • If the product is returned for repair and contains user-generated data, you acknowledge that data may be lost. We may use refurbished goods or parts during repairs.

Limitation of Liability (Non-Consumers)

If you are not a "consumer" under the C&C Act:
  • Our liability is limited to resupplying services or refunding the cost.
  • We are not responsible for indirect or consequential losses.
  • We are not liable for third-party content or transactions between users.

Indemnity

By using this website, you agree to indemnify us against all claims, costs, and liabilities arising from your use of the site.

Force Majeure

If an event beyond our control (Force Majeure) causes a delay of over 30 days, we may terminate the agreement with 7 days' notice.

Jurisdiction

These terms are governed by the laws of New South Wales (NSW), Australia. Any disputes will be resolved in NSW courts. If a term is found to be invalid, it will be modified or removed to remain legally enforceable.

Privacy

We take reasonable steps to protect your personal data but cannot guarantee its security during transmission. Our full privacy practices are outlined in our separate Privacy Policy, available from the homepage.